Policies

Terms of Service and Privacy Policy

1. Terms of Service

By accessing or using this website, booking a session, or utilizing our services, you agree to the following terms:

  • Accuracy of Information: Clients must provide accurate and complete information during the booking process.
  • Service Agreement: By booking a session, clients enter into an agreement with us and agree to adhere to the cancellation policy outlined below.
  • Service Changes: We reserve the right to modify or discontinue any service at our discretion, with prior notice when feasible.
  • Liability: While we strive to provide the highest quality services, we are not liable for outcomes beyond the scope of our professional responsibilities.
  • Acceptance of Policies: By scheduling or attending a session, you acknowledge that you have read and agreed to all policies outlined here, including our cancellation and privacy policies.

2. Cancellation Policy

  • Clients must provide at least 5 days’ notice prior to the appointment date to receive a refund, minus a $35 cancellation fee.
  • No-shows or rescheduling requests made less than 5 days before the appointment will result in the full session cost being charged.
  • Rescheduling is subject to availability and must comply with this policy.

3. SMS Policy

By providing your phone number, you consent to receive SMS messages regarding appointments, reminders, updates, and promotions.

  • Frequency: Messages will be sent as needed, such as for appointment reminders or updates.
  • Opt-Out: You may opt out at any time by replying "STOP" to any SMS message.
  • Data Privacy: Your phone number will be securely stored and not shared with third parties except as required by law. For more details, refer to our Privacy Policy.
  • Message and Data Rates: Standard message and data rates may apply. Contact your carrier for details.

4. Website Privacy Policy

  • Information We Collect:
    • Personal details such as name, email, phone number, and billing information during booking.
    • Technical data, such as your IP address and browsing behavior, to improve website functionality and user experience.
  • How We Use Your Information:
    • To process bookings, manage client relationships, and provide requested services.
    • To send communications regarding appointments, updates, and services.
    • For internal analytics to optimize website performance and service delivery.
  • Data Security: We use secure encryption protocols and industry-standard practices to protect your personal information.
  • Third-Party Sharing: Your information will not be sold or shared with third parties unless required by law or with your explicit consent.

5. Client Agreement and Consent

By booking and participating in our services, you consent to the following:

  • Acknowledgment of Services: You understand the nature of the services provided, including evaluations and counseling.
  • Limits of Liability: You agree that the firm and its providers are not responsible for specific outcomes, as individual results may vary.
  • Legal Compliance: You agree to use our services in compliance with all applicable laws and not for unlawful purposes.

6. Intellectual Property

All content on this website, including text, graphics, logos, and service descriptions, is the property of the firm and protected under copyright laws. Unauthorized use or reproduction of any content is strictly prohibited.

7. Indemnification

Clients agree to indemnify and hold harmless our firm and its employees against any claims, liabilities, or expenses arising from misuse of the website or services.

8. Governing Law

These terms are governed by the laws of the State of Florida. Any disputes arising from the use of this website or our services shall be resolved in the courts of Florida.

9. Contact Information

If you have any questions about these terms or policies, please contact us:

  • Email: childddc@gmail.com
  • Phone: 407-841-3922
  • Address: 414 N. Mills Ave., Suite 201, Orlando, FL 32803